Privacy and Policy
Effective Date: 3/09/26
Anchor Foot and Ankle ("we," "us," or "our") respects your privacy. This Privacy Policy describes how
We collect, use, store, protect, and disclose your information when you interact with our website
(https://www.anchorfootandankle.org) And use our podiatric medical and surgical services in Concord,
CA.
1. Information We Collect
• Personal Information: Name, address, email, phone number, date of birth, insurance, and
Payment details when you schedule an appointment, fill out forms, or contact us.
• Medical & Treatment Data: Health history, intake forms, podiatric assessments, treatment
records, insurance details, and relevant medical correspondence as necessary for your care.
• Transactional Data: Billing and payment records, appointment schedules, service history, and
communications.
• Usage Data: IP address, browser type, device info, and website usage data.
• SMS Data (if applicable): See "SMS/Text Messaging Policy" below.
2. How We Use Your Information
• Provide, operate, and improve our website and podiatric services
• Authenticate patients and manage accounts
• Schedule, confirm, and manage appointments
• Deliver effective podiatric care and communicate treatment options
• Respond to inquiries and provide patient support
• Process billing and insurance claims
• Send appointment reminders, post-visit follow-ups, health updates, and marketing (with
consent)
• Analyze trends, website usage, and marketing effectiveness
• Comply with healthcare, legal, and regulatory requirements (including HIPAA)
3. Data Sharing & Disclosure
We do not sell your personal information. Information may be shared as necessary:
• With medical staff and healthcare providers, only for patient care or clinical operations
• With insurers or regulatory bodies as required by law
• With service providers for business operations or website hosting
• In connection with business transitions (e.g., merger, acquisition)
4. Cookies & Tracking Technologies
We use cookies and similar technologies for website operation, analytics, and to enhance user
experience. You may manage cookies in your browser settings.
5. SMS/Text Messaging Policy
• No Sharing of SMS Data: Your mobile information will not be shared with third parties or
affiliates for marketing or promotional purposes.
• Opt-in Disclosure: By providing your number, you consent to receive automated informational and
promotional SMS/text messages from Anchor Foot and Ankle.
• Opt-out Instructions: Cancel SMS any time by texting "STOP" to our number. We will confirm
Your request.
• Help Instructions: Reply "HELP" to our number for SMS support.
• Rates: Message/data rates may apply. Frequency may vary based on your services and
communication preferences.
6. Data Security
We implement industry-standard technical, administrative, and physical safeguards to protect your
personal and health information. No system is completely secure.
7. Data Retention
We retain information as needed for medical, legal, and business purposes and as required by law
or regulation.
8. Your Rights
You have the right to access, update, or request deletion of your health or personal information, subject to
legal and medical recordkeeping requirements. For requests, contact us at
9. Children’s Privacy
Our services are not intended for children under 18 without parental consent. We do not knowingly collect
information from minors without parental or guardian consent.
10. Policy Updates
We may update this policy. Changes will be posted here with a new effective date.
11. Contact Us
For privacy questions, contact us at team@anchorfootandankle.org or (925) 219-7938